Cookie Policy
Cookie settings
Cookie Policy
This Cookies Policy governs the use of cookies and similar technologies on some of our own or controlled websites, web applications (e.g. widgets or web applications) and mobile applications (“Mobile Apps”) that link to this Cookies Policy (the websites, web applications and mobile apps are individually and collectively referred to below as the “Site”).
By using the Site, you agree to the terms of this Cookies Policy. If you do not want cookies to be stored or accessed on your computer or mobile device, please refrain from using the Site or disable cookies or similar technologies (as described below).
We reserve the right to change this Cookies Policy at any time. Please check the "last modified" date at the top of this page to see when this Cookies Policy was last modified. Changes to the Cookies Policy will take effect when we post them on the Site.
- WHAT IS A “COOKIE”?
A cookie is a text file that the website server transfers to the cookie file of the browser on your computer or mobile device so that the website server can read and retrieve the contents of the cookie.
- HOW WE USE COOKIES
2.1 We currently use both session and persistent cookies.
In the table below you will find the most important cookies that we use on the pages that support the relevant functions.
|
name |
Description / Purpose |
expiration date |
|
_away |
Determines when the admin bar is displayed in the storefront. |
1 year |
|
_abv |
Keeps the admin bar minimized. |
1 year |
|
_checkout_queue_token |
Used when there is a queue during the checkout process. |
1 year |
|
_cmp_a |
Used to manage customer privacy settings. |
1 day |
|
_identity_session |
Contains the ID of the user's identity session. |
2 years |
|
_master_udr |
The permanent ID of the device. |
meeting |
|
_pay_session |
The Rails session cookie for Shopify Pay |
meeting |
|
_secure_account_session_id |
Used to track a customer session for new customer accounts. |
30 days |
|
_session_id |
Used to create reports and analyses. |
2 years |
|
_shopify_country |
Used in Plus shops where the price currency or country is determined via the GeoIP to avoid GeoIP queries after the first request. |
30 minutes |
|
_shopify_essential |
Contains important information for the correct functioning of a shop, such as session and checkout information as well as data to protect against manipulation. |
1 year |
|
_storefront_u |
Used to support updating customer account information |
1 minute |
|
_tracking_consent |
Used to store a user's preferences when a merchant has set up privacy rules in the visitor's region. |
1 year |
|
auth_state_<> |
Stores the customer authentication status. |
25 minutes |
|
card_update_verification_id |
Supports verification when a shopper is redirected to Shopify during checkout after completing 3D Secure. |
20 minutes |
|
cart |
Contains information about the user's shopping cart. |
2 weeks |
|
cart_currency |
Used after checkout is completed to initialize a new, empty shopping cart with the same currency as the just completed shopping cart. |
2 weeks |
|
cart_sig |
A hash of the contents of a shopping cart. It is used to verify the integrity of the shopping cart and ensure the performance of certain shopping cart operations. |
2 weeks |
|
cart_ts |
Used in conjunction with checkout. |
2 weeks |
|
cart_ver |
Set each time a shopping cart is updated to track mismatched shopping cart versions. |
2 weeks |
|
check out |
Used in conjunction with checkout. |
21 days |
|
checkout_one_remember_me |
Used to pre-fill the checkout with the information from the previous checkout. |
1 year |
|
checkout_prefill |
Encrypts and stores URL parameters with personally identifiable information used in shopping cart permalink URLs. |
5 minutes |
|
checkout_session_lookup |
Used in conjunction with checkout. |
3 weeks |
|
checkout_session_token_<> |
Used when establishing a checkout session on the server. |
3 weeks |
|
checkout_token |
Captures the landing page of visitors coming from other websites. |
meeting |
|
customer_account_locale |
Used to track the locale of a customer account when redirecting from checkout or storefront to customer accounts. |
1 year |
|
customer_payment_method |
Stores the payment method that is updated for subscriptions. |
1 hour |
|
customer_shop_pay_agreement |
Used to verify a new payment method for Shop Pay. |
20 minutes |
|
device_fp_id |
Contains the device fingerprint ID, which is used as a protection measure against fraud. |
meeting |
|
device_id |
Contains the session device ID, which is used as a fraud protection measure. |
meeting |
|
discount_code |
Stores a discount code (received from an online store visit with a URL parameter) that will be applied at the next checkout. |
meeting |
|
dynamic_checkout_shown_on_cart |
Customizes the checkout experience for shoppers who use regular checkout rather than dynamic checkout. |
30 minutes |
|
hide_shopify_pay_for_checkout |
Set when a buyer abandons the Shop Pay login modal during checkout. Shows the buyer an information screen. |
meeting |
|
keep_alive |
Used when international domain forwarding is enabled to determine whether a request is the first in a session. |
meeting |
|
locale_bar_accepted |
Persists if the modal has been accepted by the app for geolocation. |
meeting |
|
locale_bar_dismissed |
Remains when the modal is dismissed by the geolocation app. |
1 day |
|
localization |
Used to localize the shopping cart according to the correct country. |
2 weeks |
|
logged_in |
Reference to the logged in identity. |
12 weeks |
|
login_with_shop_finalize |
Used to facilitate login to the shop. |
5 minutes |
|
master_device_id |
The permanent ID of the device. |
1 year |
|
order |
Used to provide access to the buyer's order details page data. |
3 weeks |
|
pay_update_intent_id |
Stores the ID of an update intent for a Shop Pay billing agreement, required for a callback after verifying a new Shop Pay payment method. |
20 minutes |
|
preview_theme |
Indicates whether the theme is being previewed. |
meeting |
|
previous_checkout_token |
Used to pre-fill the checkout with the information from the previous checkout. |
1 year |
|
previous_step |
Used in conjunction with checkout. |
1 year |
|
profile_preview_token |
Used to display a checkout extensibility preview. |
5 minutes |
|
receive-cookie-deprecation |
A cookie used by Google to identify certain Chrome browsers affected by the removal of third-party cookies. More information about this cookie can be found here . |
meeting |
|
remember_me |
Used to pre-fill the checkout with the information from the previous checkout. |
1 year |
|
secure_customer_sig |
Used to identify a user after they have logged in as a customer in a store so that they do not have to log in again. |
1 year |
|
shop_pay_accelerated |
Indicates whether a shopper is eligible for Shop Pay's expedited checkout. |
1 year |
|
shopify-editor-unconfirmed-settings |
Saves changes a merchant makes in the editor to update the preview. |
16 hours |
|
shopify_pay |
Used to enroll a shopper in Shop Pay when they return to checkout in the same store. |
1 year |
|
shopify_pay_redirect |
Used to speed up the checkout process when the buyer has a Shop Pay account. |
1 year |
|
storefront_digest |
Stores a summary of the storefront password so merchants can preview their storefront while it is password protected. |
1 year |
|
tracked_start_checkout |
Used in conjunction with checkout. |
1 year |
|
user |
Used in conjunction with the shop login. |
1 year |
|
user_cross_site |
Used in conjunction with the shop login. |
1 year |
|
wpm-domain-test |
Used to test Shopify's Web Pixel Manager with the domain to make sure everything is working correctly. |
meeting |
reporting and statistics
|
name |
Description |
Length of time |
|
_landing_page |
Captures the landing page of visitors coming from other websites. |
2 weeks |
|
_orig_referrer |
Allows retailers to identify where visitors are coming from. |
2 weeks |
|
_shopify_ga |
Contains Google Analytics parameters that enable cross-domain analytics measurement. |
meeting |
|
_shopify_s |
Used to identify a specific combination of browser session and shop. Is automatically deleted 30 minutes after the last use. |
30 minutes |
|
_shopify_sa_p |
Tracks the landing page of visitors coming from other websites to support marketing analytics. |
30 minutes |
|
_shopify_sa_t |
Tracks the landing page of visitors coming from other websites to support marketing analytics. |
30 minutes |
|
_shopify_y |
Shopify analytics |
1 year |
|
checkout_one_experiment |
Used when a checkout is eligible for Checkout One and has been assigned to an experiment (control group or test group). |
meeting |
|
shop_analytics |
Contains the required information about buyers for analyses in shop. |
1 year |
|
unique_interaction_id |
Used to calculate checkout metrics. |
10 minutes |
2.2 Third-party cookies
We use a variety of third-party content and applications on our websites. If you visit a page that contains content from, for example, Facebook or YouTube, cookies may be set by those websites. We have no control over the distribution, content or use of these cookies. Please check the relevant third-party website for more information about this.
The following list contains some of the key third-party providers we use:
- Facebook – to support users registering to our services via their Facebook accounts, to “like” or share content from the page on Facebook, to display content from Facebook: https://www.facebook.com/help/cookies
- Twitter – to display content from Twitter and to allow users to connect to an artist’s Twitter account: https://twitter.com/privacy
- Youtube – to play video content via YouTube’s “Embedded Player”: https://www.google.com/policies/privacy/
- Google – to enable the user to see search or YouTube advertising that is relevant to the artist page visited and for web analytics: https://www.google.com/policies/privacy/
- PayPal - to recognize a user as a PayPal customer; to individualize PayPal services, content and advertising; to measure the effectiveness of advertising; to obtain information about the user's computer or other access devices, to mitigate damage, prevent fraud and promote trust and security: https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Privacy_full&locale.x=en_US
- Adobe Flash Player – to improve user experience and save preferences: https://www.adobe.com/uk/privacy/policy.html
- SmartURL - we may use SmartURL to rename links to our sites or to the websites of our partners to which our sites link. SmartURL provides anonymized and aggregated statistics in connection with the use of shortened URLs, for example by telling us how many times the relevant link has been clicked. We do not have access to the IP address of the user's computer, which is collected by SmartURL when a user uses their service. SmartURL does not have access to data collected through the site.
- Third party advertisers on our sites may use cookies and other technologies in their advertising for statistical purposes; we have no control over cookies placed by third parties on our sites
Advertising
|
third-party providers |
Description |
data protection |
|
Spotify |
We use Spotify to deliver targeted advertising to visitors to our websites. |
https://www.spotify.com/de/legal/privacy-policy/ |
|
Facebook pixel |
We use Facebook Pixel to understand how users interact with our websites. |
|
|
Facebook Custom Audiences |
We use Facebook Custom Audiences to deliver targeted advertising to visitors to our websites. |
|
|
|
We use Google Ads to display targeted advertising to visitors to our websites. |
|
|
|
We use Instagram to display targeted advertising to visitors to our websites. |
|
|
|
We use Reddit Ads to deliver targeted advertising to visitors to our websites. |
|
|
TikTok |
We use TikTok to understand how users interact with our websites. |
|
|
|
We use Twitter to understand how users interact with our websites. |
|
|
YouTube |
We use YouTube to deliver targeted advertising to visitors to our websites. |
- REJECTION OF COOKIES ON THE SITE
If you do not want your personal information collected through the use of cookies, most browsers provide a simple way to automatically decline cookies, or to allow you to accept or decline the transfer of a particular cookie (or cookies) from a particular website to your computer. For information about the settings you need to change to refuse cookies, please visit the Help function on your browser provider's website. For more information about common browsers, visit http://www.allaboutcookies.org/manage-cookies/index.html. Please note that not all features of the site will function as intended if cookies are declined.
We want to tell you how to eliminate “tracking cookies” if you so wish. Therefore, we provide you with the option and provide you with links to websites where you can manage cookies:
If you want to remove all “tracking cookies” from all your websites, here are three links to websites where you can download programs that delete “tracking cookies”:
https://www.lavasoftusa.com/products/ad-aware_se_personal.php
http://www.spybot.info/en/download/index.html
https://www.webroot.com/consumer/products/spysweeper/